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Site Home –› Business & Commerce –› Customer Support
 

Customer Support

 
 

5 Elements to Customer Service: A Fresh Look

Management leadership training creates a front-of-mind-awareness that determines not only what is im ... - Richard L Williams
 

Minimize The Pain of Check Recovery

Bad checks are a fact of life for businesses of all sizes. Discover ways small businesses can recove ... - Jason Schwartz
 

How to Build a Customer Focused Business

You can have the best products, the plushest offices, the best location, but unless you are a 'custo ... - Robert Warlow
 

Are You Giving Your Customers Enough Reasons To Return To Your Business?

Good customer service just isn't enough anymore in the marketplace in which we live. Times are chang ... - Karin Manning
 

Can Your Organization be Too Customer-Focused: The Gentle Art of Saying "No"

Many businesses have instituted new IT projects, or flashy new organizational schemes under the ausp ... - Patrick Gray
 

How to Get Your Customers Saying "Wow"

Lots of small business owners (and not so small!) seem to think that the customer is merely an inter ... - Robert Warlow
 

The ABC of Superior Customer Service

How should you and your team treat your customers for superior service? This article provides you wi ... - Eric Garner
 

Accountability

The Call Center world is an intense pressure-driven environment continually being shaped by pressure ... - Aubie Pouncey
 

Marketing 101: Act Promptly

Marketing is not about planning a campaign and executing it, it is about the follow-through that is ... - Bette Daoust, Ph.D.
 

Customer Service - Let Me Show You How To Get Loyal Customers

Your quest for loyal customers can center on a three part plan to get the customers to consider them ... - Kenneth Little
 

The Customer Service Manifesto, Part One: You Serve Me; I Don't Serve You!

As customers, we all need to make ten declarations to businesses in order to get all of the service ... - Dr. Gary S. Goodman
 

Dial One if You Have Your Credit Card Handy

Dial one if you have your credit card handy and would like to speak to an intelligent person, in you ... - Derek Williams
 
 

Developing A Customer Complaint System

The company was experiencing an increase in the number of customer complaints and an increase in the ... - Jose Sanchez
 

Restaurant Owners - How Important are People Skills?

You are serving great food. Your establishment is new, spotless and inviting and yet you are not get ... - Kelvyn Peters
 

Good Customer Service: The Key to E-commerce Success

If your customers are treated well your products will sell. If they are treated poorly the business ... - Andre Bias
 

What One Thing Can Lose Clients Fast?

Learn to avoid the one thing that will turn off potential clients and drive away the clients you alr ... - Tessa Stowe
 

Love - The New Business Secret Weapon

Could it be possible that in the mad scramble to find new tricks for customer retention, the most ef ... - Wes Hopper
 

Making The Most Of Newsletters

How to make your newsletter a communication tool. - Sue And Chuck DeFiore
 

Sale By Theft

Does your local customer service department for everything seem to have become a little more aggress ... - Mark Riley
 

Stand Out in Business the Write Way

Build your business and stand out in a crowd by sending handwritten notes whenever possible to exist ... - Lydia Ramsey
 

5 Steps To Making Your Customer Happy

Do unto others as you would have them do unto you ? The golden rule of customer relationship managem ... - Tony Jacowski
 

Top Ten Tips For Implementing A Call Center Quality Monitoring Solution

Call centers traditionally utilize some degree of agent monitoring to identify weaknesses and improv ... - Richard Marcia
 

I AM My Supervisor!

Dr. Gary S. Goodman, revisits idea that "The customer is always right!" This expert in customer serv ... - Dr. Gary S. Goodman
 

5 Reasons Why Your Potential Customers/Clients Are Just Not That Into You

What gives? You have a stunning website with an audio intro and newsletter sign-up, but no one is bu ... - Marie Roker
 
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