| How to deal with a difficult customer with a complaint. - Lee Lister |
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| Why on earth would you want to fire a customer? Well if they cost you more money and effort than the ... - Lee Lister |
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| Each day there are an unlimited number of phone calls that are placed. That sounds amazing doesn't i ... - Joel Meadowridge |
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| IDEA: Hold a 5-minute training session with your staff and share these 9 tips for making sure caller ... - Myra Golden |
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| Customersatisfaction.com President, Dr. Gary S. Goodman, offers a great tip for getting the best cus ... - Dr. Gary S. Goodman |
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| Learn the skills to win back customers during challenging situations. - Ed Sykes |
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| Customer service needs to have the goal of helping you profit from keeping customers. Keeping custom ... - Kenneth Little |
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| Keynote Speaker, best-selling author, and President of Customersatisfaction.com, Dr. Gary S. Goodman ... - Dr. Gary S. Goodman |
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| Popular keynote speaker, best-selling author, and President of Customersatisfaction.com, Dr. Gary S. ... - Dr. Gary S. Goodman |
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| Transport operators who provide a public service are often faced with criticism from all sides. Onli ... - Martin Day |
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| The telephone can be a great tool in helping to provide exceptional customer service but it can also ... - Robert Warlow |
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| Customers are now in charge. Thanks to the growth of the Web, it is easier than ever to comparison s ... - Richard D S Hill |
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| Harry Lorayne and Jerry Lucas, the former basketball star, teamed up years ago and wrote a sensation ... - Dr. Gary S. Goodman |
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| Dr. Gary S. Goodman, President of Customersatisfaction.com, expert in customer service and sales tra ... - Dr. Gary S. Goodman |
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| Some of us, by virtue of temperament, habit, industry, or skills, are better suited to selling to me ... - Dr. Gary S. Goodman |
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