eBay enables you to directly request the contact information of your trading partner in case you are unable to do so through email. You can request for eBay users who are engaged with your current or recent transactions. A seller in any active transaction can request contact information of bidders on eBay for current transactions as well as in closed transaction of the winning bidder. Similarly, a bidder can request contact information of a seller during an active transaction or a closed one if he is the winning bidder. Moreover, access to international users might be limited due to the International laws.

Open an eBay page. On most of the eBay pages you will see the search button in the top right corner. For requesting the contact information of a person, click on the link advanced search under the search button. On the left side of the page click on the link find contact information under the members section.

Next type the user id of the member and the item number for the current transaction or closed transaction. The requested information will be received on your registered email id. But this information can be used only in the way listed in the eBays Privacy Policy. The user will also get your information of whose information you have received.

If after requesting you get an invalid contact information then go through the contact information policy on eBay. Also, keep your information updated too.